emergency![click to hear](/images/speaker.jpg)
Department that receives the sick and the injured who require immediate care.
nurses’ station (major emergency) ![click to hear](/images/speaker.jpg)
Work area for nurses who care for seriously ill patients.
family waiting room ![click to hear](/images/speaker.jpg)
Waiting area for family and friends.
stretcher area ![click to hear](/images/speaker.jpg)
Area for patients on cots.
minor surgery room ![click to hear](/images/speaker.jpg)
Room in which minor procedures such as punctures and sutures are performed.
emergency physician’s office ![click to hear](/images/speaker.jpg)
Emergency physician: doctor specialized in treating emergency ward patients.
psychiatric observation room ![click to hear](/images/speaker.jpg)
Room in which a patient is observed for a specific period to determine if a psychiatric referral is necessary.
psychiatric examination room ![click to hear](/images/speaker.jpg)
Room in which a patient meets with a psychiatrist for a mental health evaluation.
clean utility room ![click to hear](/images/speaker.jpg)
Room used to store clean, disinfected material that is ready for use by medical personnel.
soiled utility room ![click to hear](/images/speaker.jpg)
Room in which materials used during examinations and treatment are placed after use.
observation room ![click to hear](/images/speaker.jpg)
Room in which a patient is monitored for a specific period to confirm or rule out a diagnosis.
isolation room ![click to hear](/images/speaker.jpg)
Room in which contagious patients or patients vulnerable to infection are treated to avoid the transmission of disease.
pharmacy ![click to hear](/images/speaker.jpg)
Room used to store medication available to medical personnel.
resuscitation room ![click to hear](/images/speaker.jpg)
Room designed to treat sick or wounded patients whose vital functions have failed.
ambulance ![click to hear](/images/speaker.jpg)
Vehicle designed to transport the sick and injured to hospital and to administer first aid.
mobile X-ray unit ![click to hear](/images/speaker.jpg)
Instrument that captures an image of an internal body part by means of X-rays; this mobile unit moves around to various departments.
reception area ![click to hear](/images/speaker.jpg)
Area where the sick and the injured transported by ambulance are received.
pay phone ![click to hear](/images/speaker.jpg)
Telephone located in public places; it functions when coins or payment cards are inserted into the phone box.
staff lounge ![click to hear](/images/speaker.jpg)
Room used by staff as a rest area.
head nurse’s office ![click to hear](/images/speaker.jpg)
Head nurse: person in charge of the nursing staff.
ophthalmology and ENT (ear, nose and throat) room ![click to hear](/images/speaker.jpg)
Room for examining and treating the eyes, ears, nose and throat.
plaster room ![click to hear](/images/speaker.jpg)
Room in which casts and splints for immobilizing fractures are made.
social worker’s office ![click to hear](/images/speaker.jpg)
Social worker: person who acts as liaison between patients, families and home care services.
gynecological examination room ![click to hear](/images/speaker.jpg)
Room for gynecological examinations and care.
nurses’ station (ambulatory emergency) ![click to hear](/images/speaker.jpg)
Work area for nurses who care for patients not requiring hospitalization.
examination and treatment room ![click to hear](/images/speaker.jpg)
Room in which a physician examines and treats a patient.
beverage dispenser ![click to hear](/images/speaker.jpg)
Automated machine serving soft drinks; it is activated by the insertion of coins into a slot.
restrooms ![click to hear](/images/speaker.jpg)
Rooms equipped with toilets and sinks.
waiting room ![click to hear](/images/speaker.jpg)
Room in which people wait to be seen by a health professional.
triage room ![click to hear](/images/speaker.jpg)
Room in which a person is seen by a nurse, who performs an initial assessment and establishes an order of priority for treatment.
security guard’s work station ![click to hear](/images/speaker.jpg)
Security guard: person responsible for security and for maintaining order in the emergency ward.
social worker’s office![click to hear](/images/speaker.jpg)
Social worker: person who acts as liaison between patients, families and home care services.